Box Office Info
It is our responsibility to keep all guests safe and do everything we can to make sure your time is as enjoyable as possbile. Please see our list of policies to assure that you have the best time at the event!
Alcohol
Alcoholic beverages may not be brought into Stride Bank Center. Alcoholic beverages will be sold by Stride Bank Center in-house beverage staff during most events.
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Smoking Policy
Smoking is permitted in a designated smoking area outside the southeast doors. Please extinguish all smoking materials 25 feet from the entrance as indicated.
Restricted items
Aerosol cans
Adhesive Tape
Air horns
Alcoholic beverages or illegal drugs
Animals except certified service dogs
Backpacks or oversized items
Balloons
Beach balls and other inflatables
Belts made of metal or chains or including spikes and/or studs
Bota bags or wine skins
Bullhorns or noise makers
Cameras or recording devices varies by event
Chains over six inches in length
Confetti
Fireworks, firearms, or other weapons
Glass bottles or aluminum cans
Ice chests, coolers or thermos containers
Laser pointers
Outside food or beverage
Skateboards or roller blades
Sticks or clubs including signs attached to sticks
Stools or folding chairs
Water bottles or mugs
Weapons
Cameras and recording devices
As a general rule, cameras and recording devices of any kind are not permitted inside Stride Bank Center. This is subject to change on an event by event basis. If the show does not permit cameras, the guest will be asked to return that item to his or her vehicle. In the event the show does permit cameras, the general rule of thumb to go by is cameras with a detachable lens will still not be permitted. Stride Bank Center cannot hold any personal property belonging to a guest.
Re-Entry
Once a patron leaves Stride Bank Center during an event, there is no re-entry permitted unless another ticket is purchased with the exception of medical or emergency situations.
Re-selling of Tickets / Scalping
Once a patron leaves Stride Bank Center during an event, there is no re-entry permitted unless another ticket is purchased with the exception of medical or emergency situations.
Solicitation / Selling of Illegal Merchandise / Bootlegging
Once a patron leaves Stride Bank Center during an event, there is no re-entry permitted unless another ticket is purchased with the exception of medical or emergency situations.
Artist Lineup Subject to Change
Events, times, productions and performers are subject to change without notice.
Guest Conduct
Stride Bank Center strives to provide its guests with a safe, comfortable, and enjoyable atmosphere. Guests interfering with other guests’ ability to enjoy the event including using foul or abusive language or inappropriate gestures may be subject to eviction. Guests appearing to be under the influence of an illegal substance may be evicted from Stride Bank Center and turned over to the authorities.
